Forword from Bruno Lasserre
Main events in 1994
Chapter 1:
Significant progress in opening up the French telecommunications market to competition
1 - Strengthening competition in France
1.1. Mobile communications: competition is now completely open
1.2. Satellite communications: New players in a still underdeveloped market
1.3. Local Area Networks: an increasingly exercised right
1.4. Data transmission: open to competition
1.5. The development of international telephone services: call back and rerouting
2 - Developments in French telecommunications regulation
2.1. Preparing for the 1998 deadline
2.2. Results of the public consultation
3 - A new field for experimentation: alternative infrastructure
3.1. Mobile network infrastructure
3.2. Microwave infrastructure
3.3. Shared infrastructure
3.4. Telecommunication services via cable television networks
3.5. Teleports
4 - European Union decisions on opening up the market for services and infrastructures
4.1. Mobile communications: liberalisation to accelerate growth
4.2. An eagerly awaited Council decision: the joint liberalisation of infrastructure and services in 1998
4.3. The necessity to erect a stable and well-balanced regulatory framework: the views of the French presidency of the European Union on drawing up guidelines for the future European regulatory framework
Chapter 2:
An increasingly closer dialogue with the rest of the world
1 - Bilateral relations and cooperation: a rich, diverse dialogue
1.1. With its counterparts in the OECD countries
1.2. Institutional cooperation that brings together economic players
1.3. Asia: a priority area
1.4. Development policy
2 - A year marked by two important meetings of the ITU and the UPU
1.1. The Plenipotentiary Conference of the International Telecommunication Union (ITU)
1.2. The main decisions of the Congress of the Universal Postal Union (UPU) in Seoul
3 - Reforming the international satellite telecommunications organisations
Chapter 3 :
The postal sector: Clearly defined relations
1 - A new concept: the postal sector
1.1. A market with great economic significance
1.2. Compliance with the rules of fair competition
1.3. Postal standardisation
2.1. Mail: an aggressive commercial policy, keeping tariffs reasonable
2.2. Financial services: stabilising the management structure
2.3. Regional development: developing partnerships and local coordination
2.4. The transportation and distribution of the press: readjusting the relations between economic partners
2.5. Mobilising all the resources of the state-owned company in order to serve the community
3. Building postal Europe
Chapter 4:
Mobile communications: a completely open market
1. More and better competition
1.1. More freedom for mobile telephone operators
1.2. Approval of a third public mobile telephone operator
1.3. More authorisations in the telepoint area
1.4. Three ERMES paging networks
1.5. In-flight telephone service
1.6. Private mobile telephone networks
2. Regulating a rapidly growing competitive market
2.1. 1994-1995: Important progress in the mobile communications market in France
2.2. Arbitration on the interconnection of the SFR network to the public network
2.3. Fair competition and accounting transparency of France Télécom's mobile operations
2.4. Approval of the changes in Cofira's capital
2.5. Measuring the quality of service of cellular networks
Chapter 5:
Fair competition: the search for a proper balance
1. The DGPT's scope of operations
1.1. Principles
1.2. Missions
2. Actions taken in 1994
2.1. Marketing and advertising practices
2.2. The technical and financial conditions for access to France Télécom's networks and services
2.3. The installation of private telephone systems and the risk of upsetting the market
Chapter 6:
Tariff regulations: a key factor in developing the economy and promoting competitivity
1. The regulation of tariffs and interconnection
1.1. The legal framework of tariff regulation
1.2. The objectives of tariff regulation: cost-oriented tariffs and ensuring both the fulfillment of the obligation of universal service and fair competition
1.3. The regulator's tools: cost accounting analysis and international comparisons
2. Changes in tariffs for 1991-1994 and international comparisons
2.1. Changes in tariffs for the period 1991-1994
2.2. International comparisons
3. The main developments in tariffs in 1994
3.1. The tariff reform of 15 January 1994
3.2. Leased lines
Chapter 7:
Concrete steps to meet consumer expectations
1. Action to help users
1.1. Towards more transparency in services on offer
1.2. Helping users monitor their telephone costs and keep them under control
1.3. The fair handling of user complaints
1.4. Taking into account social needs, particularly as concerns tariffs
1.5. The dialogue with users
2. The quality of services on offer
2.1. Evaluating and monitoring performance: more transparent results
2.2. Progressing to customised, guaranteed quality of service
3. European Union harmonisation
Chapter 8:
Reforming frequency management
Airwaves for everyone
A new organisation is needed in France
A frequency management agency?
The DGPT's information technology tools
Chapter 9:
Technical regulations to ensure users have freedom of choice
and telecommunications systems function properly
1. The rules for networks
1.1. A new telephone numbering system in France
1.2. Network security
2. Interfaces between networks and terminal equipment: approval procedures
3. Efficient use of the radio spectrum
4. Changes in technical standards
Chapter 10:
The information society: helping regulation serve innovation
1 - The stakes are becoming clearer and clearer
2 - An ambition
3 - The G7 summit on the information society
4 - The examination of the call for proposals
5 - Regulatory and legal points related to the information society
Chapter 11:
The main concerns in the area of human resources and employee benefits
1. The features of the human resources policy of La Poste and France Télécom
1.1. Employment policy
1.2. Human resources policy
2. Maintaining statutory rights
Active service
The joint administrative committees
Managing the civil service employees at the P&T Office in French Polynesia
Managing the personnel of certain interministerial bodies